At Jinteng Inc, we strive to provide a smooth and secure shopping experience. Our Payment Policy outlines the methods of payment we accept, how payments are processed, and the security measures we implement to ensure your information is protected.
By using our website and completing a purchase, you agree to the terms outlined in this policy.
1. Accepted Payment Methods
We accept the following payment methods:
Credit and Debit Cards:
Visa
MasterCard
American Express
Discover
JCB
Digital Wallets:
PayPal
Apple Pay
Google Pay
Gift Cards:
We accept Jinteng Inc gift cards as a form of payment.
Bank Transfers:
For certain larger orders, we may accept bank transfers. Please contact customer service for further information.
All payments must be made in USD (United States Dollars).
2. Order Confirmation and Authorization
Once you place an order, you will receive an order confirmation email indicating that we have received your order. This confirmation does not constitute an acceptance of your payment or an order processing agreement. The order is only processed after payment has been verified and authorized.
Authorization Hold: After you submit your payment, a temporary authorization hold will be placed on your payment method to ensure funds are available. This hold typically lasts 1-3 business days.
Payment Processing: Once your payment is successfully processed, we will notify you with a confirmation email, and your order will be shipped.
3. Payment Security
We take your security seriously and employ industry-standard encryption and security protocols to protect your personal and payment information.
SSL Encryption: We use Secure Socket Layer (SSL) encryption to protect your sensitive payment information, ensuring it is securely transmitted over the internet.
PCI DSS Compliance: Our payment processing is compliant with the Payment Card Industry Data Security Standard (PCI DSS), which ensures secure handling of credit card information.
Rest assured, we never store your credit card details on our website.
4. Sales Tax
Sales tax is applicable based on the shipping address and may vary depending on local tax laws.
US Orders: We will apply sales tax for orders shipping within states where Jinteng Inc is required to collect tax.
International Orders: Sales tax or VAT (Value Added Tax) may be applicable based on the laws of the destination country. These charges are the responsibility of the customer.
If applicable, sales tax will be automatically calculated and added to your total during checkout.
5. Currency
All payments on Jinteng Inc are processed in USD (United States Dollar). If you are shopping from outside the United States, your payment method may be subject to currency conversion rates or international fees based on your bank or credit card provider.
Currency Conversion Fees: If you are paying with a non-USD payment method, your bank or payment provider may charge additional conversion fees. These fees are outside of our control, and we recommend checking with your payment provider for more details.
6. Payment Declines
If your payment is declined during checkout, you will be notified immediately. The most common reasons for a declined payment include:
Insufficient funds
Incorrect payment information (e.g., card number, expiration date)
Payment provider restrictions
If you encounter issues, please verify your payment details or contact your payment provider. You can also choose an alternative payment method to complete your purchase.
7. Fraud Prevention
We take fraud prevention seriously. Our system automatically reviews transactions for suspicious activity. If we suspect fraudulent behavior, we may:
Request additional verification from you before proceeding with your order.
Temporarily hold your order until it can be reviewed.
Cancel the order and notify you of the cancellation if we determine it to be fraudulent.
If you believe your order was flagged in error, please contact our customer service team at support@jintenginc.shop for assistance.
8. Payment Errors
In the event of a payment error (e.g., double charge or incorrect amount), we will investigate and correct the issue as quickly as possible. You will be notified of any discrepancies, and we will issue any necessary refunds or adjustments.
If you believe there has been an error with your payment, please contact us immediately at support@jintenginc.shop or call +1 (510) 466-7843.
9. Billing Information Accuracy
You are responsible for providing accurate billing information when placing an order. This includes your name, billing address, and payment details. Any discrepancies in the billing information may delay processing and shipment of your order.
If we are unable to process your payment due to incorrect or incomplete billing information, we will contact you to resolve the issue.
10. Subscription Payments (if applicable)
If you subscribe to any recurring services, membership, or subscription plans with Jinteng Inc, you agree to the following terms:
Recurring Billing: Your subscription will automatically renew according to the billing cycle you selected (e.g., monthly, annually). You will be charged on the same date each cycle unless you cancel your subscription.
Canceling Subscriptions: You can cancel your subscription at any time by contacting our customer service team. Cancellation will take effect at the end of your current billing cycle, and no further charges will be applied after cancellation.
Failed Payments: If your payment fails for any reason, we will attempt to charge your payment method again. If payment is not successfully processed after multiple attempts, we may suspend or cancel your subscription.
11. Changes to Payment Methods
We reserve the right to update or modify the available payment methods on our site. If a change affects your current payment method, we will notify you and provide instructions on how to update your details.
12. Contact Us
If you have any questions about this Payment Policy or need assistance with processing a payment, please reach out to us:
📧 Email: support@jintenginc.shop
📞 Phone: +1 (510) 466-7843